Privacy notice
Last updated 5 October 2026.
The short version
- You can browse the employer list, guides and pricing without an account, and we never see what you browse. The practice tests, tracker and AI tools need a free account (16 and over), where we keep your email and your saved work so it syncs. You can delete it all yourself, any time.
- What you type or say into the AI tools is sent to OpenAI to make questions and feedback. We don't keep it. Please leave out names, phone numbers and addresses.
- No adverts and no tracking. We keep anonymous daily totals, such as how many people visited the home page or signed up, and use Vercel's privacy-friendly page-view counts (no cookies, no advertising, nothing that identifies you or follows you across sites). We never share your data with employers.
- The feedback is written by AI, so it can be wrong. You decide what to use.
The full details are below.
Who we are
Level6 runs Level6 and is the controller of your personal data under UK GDPR. Contact us at support@level6.uk about anything in this notice or to use your rights.
Who this is for
Level6 is for people aged 16 and over. Many users are under 18, so we collect as little as we can, do not show advertising, do not track you across other sites, only count anonymous daily totals that identify no one, and never make your content public. You must be 16 or over to create an account.
What we store, and why
- In your browser only (no account): small settings such as your chosen sector and filters, and anything you saved before accounts were required. We never receive this.
- If you create an account: your email address and a password (our sign-in provider, Supabase, keeps only a scrambled version of it; we never see or store it in readable form), and your tracker, stories, practice scores and interview data so it syncs between devices, plus a count of your practice tests, interviews and reviews so the free limits can apply. We use this to provide the service you asked for (contract).
- If you buy Pro: a Stripe customer ID and your plan. When you pay we also record, with the payment, that you confirmed the payer is 18 or over, that you asked Pro to start straight away and that you accepted the terms. Stripe holds your payment details.
- Usage counts: how many interviews and AI requests your account has made, to apply fair-use limits and control costs (our legitimate interest in keeping the service available and affordable).
- Technical data: your IP address is used briefly to limit abuse. We do not store it with your profile.
What is sent to AI services
Job adverts, CV or statement text, STAR notes and your interview answers are sent to OpenAI to generate questions and feedback. Text you write is first checked by OpenAI's moderation service so we can stop harmful content and point you to support if you seem to be struggling. We ask OpenAI not to store this data for training, but OpenAI may keep API requests for a limited period for abuse monitoring.
Please don't include names, addresses, phone numbers or other personal details about yourself or anyone else in what you type or say. As a safety net, we automatically remove email addresses, UK phone numbers, postcodes and National Insurance numbers from text before it is sent, but this can't catch everything (for example names or street addresses). The CV checker also removes links and dates of birth, tells you how many details it removed, and does not keep your CV. If you upload a PDF or Word file, it is read in memory to get the text and is not stored.
Voice, speech and camera
In video-style interviews your voice is recorded by your browser while you answer and sent to OpenAI to be transcribed. We do not keep the recording; only the transcript you confirm is used. The microphone test runs on your device. Text-mode dictation uses your browser's own speech recognition, which may send audio to your browser provider. The camera self-view stays on your device and is never recorded or uploaded. You can refuse or revoke microphone and camera access in your browser at any time.
Cookies and local storage
We use only what is strictly necessary: browser storage that keeps you signed in and holds your data on your device. We do not use advertising or analytics cookies, and the anonymous daily totals and page-view counts need no cookie or stored identifier, so there is no cookie banner. You can clear this in your browser settings, which signs you out and removes local copies.
Who else handles your data
| Service | What for | Where |
|---|---|---|
| OpenAI | Generates interview questions and feedback, transcribes your voice, and screens text for harmful content | United States |
| Supabase | Accounts, sign-in and cloud sync of your data | Ireland (EU) |
| Vercel | Hosts the website and its servers | Global, with servers in the EU and US |
| Stripe | Takes payment for Pro. We never see your card number | EU and US |
| Only if you choose Sign in with Google | United States |
Where data goes outside the UK we rely on the UK's approved transfer safeguards. We do not sell your data or share it with employers.
How long we keep it
Cloud data is kept until you delete it or your account. Usage counts are deleted with your account. Payment records are kept by Stripe and by us as long as the law requires for accounting.
Your rights
You can ask to see, correct, export or delete your data, object to how we use it, or withdraw consent. Signed-in users can delete their account and all cloud data themselves on the Sign in page (Account section); this also cancels any subscription. You can download a copy of your data with the Backup tool in the tracker. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk, 0303 123 1113.
Automated feedback
Interview questions, marks and feedback are produced automatically by AI. They are practice guidance only, are never shared with employers and don't decide anything about you. If you think feedback was wrong or unfair, tell us at support@level6.uk and we will look into it.
If you contact us
If you email us, we keep your message and contact details to reply. If a message raises a concern about someone's safety, we keep a short, secure record of it and may share it with the right service (such as children's services or the police) to keep someone safe.
If you are struggling
Applications can be stressful. If things feel like too much, Childline (0800 1111, under 19s), Samaritans (116 123) and Shout (text SHOUT to 85258) are free and confidential.